Willow Wood’s volunteers come out on Top!
As part of a national survey of 39 hospices, volunteers at Willow Wood were recently canvassed about their opinions of the Hospice and their work there.
Volunteer manager Lisa Pye was absolutely delighted with the results as Willow Wood’s volunteers came out on top. The volunteers received percentage satisfaction ratings in the high nineties and above on a number of the questions.
Lisa said: “I’m overwhelmed with the results. Out of a total of 62 active volunteers that took part, 100% of them said they enjoyed working alongside staff and other volunteers. For every single respondent to say that, is an amazing accolade for the Hospice. It is also a testament to the quality of our volunteers.
“And we had 99% agree that they enjoy their work and are proud to volunteer here. I’m honoured to be part of this wonderful team. However, we’re not resting on our laurels. We’ve taken note of areas where volunteers think improvements could be made and are working towards achieving these goals.”
Willow Wood will be taking the results out to their volunteer team in a series of roadshows. These will be held at the Hospice itself and its town centre shops and distribution centre. This is in order to make it as easy as possible for volunteers to attend. As Lisa said: “We take these results, and our volunteers’ views, very seriously. We want to both share them and discuss how we’re acting on the results where improvements are needed.”
To find out more about the results of the survey and how to become a Willow Wood volunteer, call into one of their informal meetings. These are being held between 10.30 am to 12 pm or 1 pm to 2.30 pm on Friday 31 January. These meetings will be held in the day services lounge at Willow Wood. There will be the opportunity to talk to staff, trustees and volunteers about their roles and current opportunities.
As Lisa said: “We just couldn’t provide our specialised, loving care without our family of volunteers. They help us in so many ways and provide support in every area. However, as our services grow so too does our need for additional volunteers. We’d love you to drop in and find out more about Willow Wood. Volunteering is such a wonderful way to give back and to become part of a community of dedicated, caring volunteers who soon become friends.
If you can’t make it on the day just go to www.willowwood.info Here you’ll find all the information needed to become part of this very special team.”
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